Contact us by phone or online

You can talk with a Summit ElderCare representative by calling
1-877-837-9009 (TRS 711) between the hours of 8 a.m.–5 p.m., Monday–Friday. Or fill out the form below, and we’ll get in touch with you.

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H2219_SE_2018_37 Approved 11092018
This page was last updated on August 15, 2018.

Contact My Ombudsman

My Ombudsman helps people enrolled in MassHealth (Medicaid). My Ombudsman is an independent organization that helps individuals, including their families and caregivers, address concerns or questions that may impact their experience with a MassHealth health plan or their ability to access their health plan benefits and services. My Ombudsman works with the member, MassHealth, and each MassHealth health plan to help resolve concerns to ensure that members receive their benefits and exercise their rights within their health plan.

Call: 1-855-781-9898 
Office: 11 Dartmouth Street, Suite 301, Malden, MA 02148.